Privacy Policy

Such a Privacy Policy explains how we manage information from our visitors. Our website provides comprehensive information and professional reviews regarding Fair Go Casino for Australian players.

By accessing or using this platform, you agree to the practices described in this policy. We are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the 13 Australian Privacy Principles (APPs). Below, we discuss data types we process, how they are protected, and your fundamental rights as an Australian user regarding your personal information.

Information We Collect

We may gather various data when you use our website to guarantee a functional cooperation. This data collection is optimal to maintain the platform’s functionality and provide information adapted to the Australian market.

Personal Information

Personal information is collected only when you voluntarily provide it to us during interactions. Such a procedure may occur, for example, as a result of the following actions:

Contacting us via the website.
Subscribing to our newsletters to receive the latest updates and reviews.
Submitting a contact form for assistance.

The categories of personal data we may gather include:

Full name.
Email.
Phone number (if you decide to provide it).
State or territory of residence in Australia.
Communication and marketing preferences.

We do not gather confidential information (e.g., health, racial, or religious details) unless it is reasonably necessary and with your explicit consent. We promise that we will make every effort to ensure the security of the information provided.

Non-Personal Information

In addition to personal information, we automatically gather non-personal data when you open our website to analyse traffic parameters and optimise site speed for our Australian visitors. We process the following data categories:

An IP address is used to understand geographic traffic patterns.
Browser type and version to ensure our site displays correctly on your device.
Gadget type and operating system for technical optimisation.
Pages visited to define the most interesting content.
The referral source that brought you to our site to track our audience.

Such information is collected in a manner that does not identify you personally. It is used solely to help us understand how to improve the website’s structure and speed.

Cookies and Tracking Technologies

We use cookies and similar technologies to improve your browsing impressions and remember your preferences. Cookies are small data files kept on your gadget that help us provide personalised services. We use the following categories of cookies:

Session cookies. These are temporary cookies that are deleted when you close your browser. They maintain your session while you navigate the website.
Persistent cookies. They remain on your device for an extended interval. These cookies remember your preferences on repeat visits.
Analytical and functional cookies. They help us to study visitor behaviour, popular pages, and how people interact with our content to make future improvements.
Functional cookies. They remain on your gadget for a fixed duration period to remember your settings for your next visit.

You can manage, block, or turn off cookies through your web browser settings at any time. Please note that some cookies are necessary for the website’s basic functionality. Disabling them often impact your ability to use certain website features or prevent the platform from functioning properly.

How We Use Your Information

We use the information we collect for legitimate aims that benefit you and our operations. In particular, we may apply your information to:

Respond to your encquiries or specific contact-form submissions promptly.
Send newsletters or Fair Go updates but only where you have provided your clear, express consent to receive such communications.
Improve the quality of our website content, site structure, and overall user impressions.
Analyse traffic parameters to determine the relevant content for our readers.
Comply with our legal and regulatory obligations under Australian law.
Prevent fraud or unauthorised access to our IT infrastructure.

We undertake to use your information only for the purposes stated here. We will not use such data for off-topic marketing or secondary purposes without your express permission, except as required by law.

Lawful Handling Under the Australian Privacy Act 1988

We process all personal information in accordance with the Australian Privacy Act 1988 and the 13 Australian Privacy Principles. We use the following primary bases to process information:

Consent. If you have provided permission, e.g., by subscribing to our newsletter or participating in a promotion.
Primary purpose. We ensure that personal information is used for the specific purpose for which it was originally collected.
Reasonably expected secondary purposes. We may use data for purposes closely related to the primary purpose, including internal site analytics, security monitoring, and general service improvement.
Legal obligation. We will only disclose your information where required by Australian law, a court order, or a formal request from an authorised regulator.

We do not process your information in a manner that would violate the APPs.

Sharing Your Information

We take your privacy seriously and do not sell, rent, or share your personal data with third parties for their own marketing purposes.

We may disclose your data to trusted third-party service providers who assist us in the in operating our website. These include hosting providers, analytics services, email delivery platforms, and technical support partners. All such providers are bound by strict contractual agreements to process your data only for the purposes we specify and in accordance with the APPs.

Information may also be shared with partners, but only in aggregated or anonymised form, unless you have specifically consented to this.

We may disclose personal information where required or permitted by Australian law, e.g., to law enforcement agencies or regulators. When transferring or disclosing personal information outside Australia, we take reasonable steps to ensure that the recipient complies with the Australian Privacy Principles as required by APP 8 (cross-border disclosure of personal information).

Third-Party Websites and Affiliate Links

Our website contains links to various third-party casinos and gambling operators, including Fair Go Casino. These external sites operate under their own privacy policies and data processing practices. We are not responsible for the privacy policies or materials published of these external portals. By clicking on affiliate links or registering with a linked casino, you will be bound by that operator’s privacy policy.

We strongly recommend that you review the privacy policy of any third-party website you visit before registering an account or sharing any personal information. Your interactions with these portals are governed by their respective policies, and we cannot guarantee their compliance with Australian privacy standards.

Direct Marketing and the Spam Act 2003

We comply with Australian laws governing electronic communications. We send commercial electronic communications (e.g., marketing emails or SMS) only to individuals who have expressly consented to receive them. All marketing messages comply with the Can-Spam Act 2003. Each message contains a clear identification of the sender and accurate subject lines and content descriptions.

You can revoke your consent to receive these messages at any time by clicking the unsubscribe link provided in the message or by contacting us directly. We will process your request promptly.

Your Rights Under the Australian Privacy Act

As an Australian user, you have certain rights regarding the personal information we hold about you. These rights are protected under the Personal Data Protection Act (ADP), and we are committed to ensuring they are respected.

Right to Access (APP 12). You may request a copy of the personal data we hold about you. We will provide this information in a clear and accessible format.
Right to Correction (APP 13). If you believe that the information, we hold is inaccurate, out-of-date, or incomplete, you have the right to request that we correct it.
Right to Opt Out of Direct Marketing (APP 7). You may request that we stop using your personal information for direct marketing purposes at any time.
Right to Withdraw Consent. If your data was processed based on consent, you retain the right to withdraw that consent at any time.
Right to Make an Anonymity or Pseudonymity Request (APP 2). Where lawful and practicable, you have the right to communicate with us without disclosing your real identity.
Right to Lodge a Complaint with the OAIC. If you believe your privacy rights have been violated, you have the right to lodge a complaint directly with us. If you are not satisfied with our response, you can refer your complaint to the Office of the Australian Information Commissioner (OAIC).

We will respond to requests for access and correction within a reasonable timeframe, typically within 30 days.

Australian Privacy Regulator (OAIC)

The Office of the Australian Information Commissioner serves as the independent national regulator for privacy in Australia.

Website: oaic.gov.au
Phone: 1300 363 992
Email: [email protected]

The OAIC also oversees the Data Protection Breach Notification (NDB) scheme. In the event of a relevant data breach that could result in serious harm, we are legally obliged to notify both the affected individuals and the OAIC.

Data Security

Protecting your information is our priority. We use a variety of reasonable security measures to protect your data, including:

SSL/TLS encryption for all data transmitted between your device and our servers.
Secure server environments and limited access controls. Only authorised personnel may access your data.
Regular security scans, software updates, and vulnerability assessments to stay ahead of potential threats.

While we strive to protect your information, no system can guarantee 100% safety. In the unlikely event of a data breach covered by the Data Breach Notification Scheme, we will promptly investigate, notify the OAIC if necessary, and contact affected users in accordance with Part IIIC of the Privacy Act 1988.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by Australian law.

This includes retaining data for:

Providing ongoing services or responding to your requests.
Complying with legal, accounting, or regulatory record-keeping obligations.
Resolving disputes or protecting our legal rights.

When personal information is no longer required, we will securely delete it or permanently anonymise it in accordance with Section 11.2 of the APP.

Children’s Information

Our website is intended for adults only and is not designed for individuals under 18 years of age. Australian online gambling and all related content are strictly restricted to adults aged 18 and over.

We do not knowingly gather personal data from minors. If a parent or guardian believes that a child has provided us with personal data, they should contact us immediately. We will promptly take steps to verify the claim and permanently delete such information from our records.

Changes to This Privacy Policy

We may update or modify this Privacy Policy from time to time to reflect changes in our services, technologies, or obligations under Australian data protection legislation.

The date at the top of this page indicates when this policy was last updated. We recommend that you to read this policy periodically. Your continued use of the website after any changes constitutes your acceptance of the revised policy.

Contact Us

If you have any questions, concerns, or requests connected with this Privacy Policy or your personal information, please get in touch with our privacy team:

Privacy Email: [email protected] (or the contact address listed on the website).
Contact Form: available on our website under the Contact section.
Postal Address: available upon request.

We aim to respond to all privacy-related enquiries and requests within 30 days, consistent with OAIC guidelines.